Services
We’ll develop and manage a successful Online Academy for your business
Whether you have internal or external sales teams or a network of third-party sales and influencers, empower them to advocate and sell your products.
We partner with you to develop a hard-working Online Academy that develops your sales and referral network at scale.
Ongoing success management ensures that your Online Academy is always top of mind, current, and optimized to achieve your goals for maximum ROI.
Our methodology
Needs analysis
In a series of workshops, we gather a deep understanding of your industry, business and processes, offering, route to market, and your goals and objectives.
We understand your internal and external sales and referral network and what they need to be aligned with your business, perform in their roles, and support your business goals.
With this information, we develop a learning strategy.
eLearning strategy
With a clear understanding of your business, sales, and influencer network (learners), we design a robust eLearning strategy with distinct pathways for each learner profile.
For example, your internal team may differ from your external team. Your third-party advocates may need additional learning and resources. If you have a franchise or reseller network, their learning needs will be addressed in the strategy.
Your learning strategy is the blueprint we use to set up your Academy and develop courses and resources to ensure it achieves learning outcomes and supports your business objectives.
Courses and Content Capsules™
Working closely with subject matter experts, we develop courses using our Content Capsules™ methodology.
Content Capsules™ take adult learning to new levels, resulting in profound learning experiences. Courses are divided into interactive, bite-sized “Capsules,” so busy adults can fit their learning into their busy days.
Content Capsules™ allows us to tailor learning pathways by learner profile. So your various stakeholders only learn what they need, so there’s less time wasted, and your Academy is more effective.
Content Capsules™ also enhance measurability so we can analyze, optimize, and report on success in granular detail.
Instructional design
We design and develop highly interactive and multi-sensorial courses that are engaging and enhance recall and application.
Courses include rich media, such as videos, audio, coaching and mentoring, webinars, infographics, and interactive decision trees.
Whether long courses or short high-impact spotlights, we ensure learning is retained and applied, empowering your sales and influencer network to perform optimally.
Want to use the power of eLearning to increase revenue?
Gamification
Game mechanics such as badges, achievements, leaderboards, meters, animations, and sound effects entice and engage learners to not only complete their courses but excel.
Gamification improves retention and application and promotes long-term behavior change.
It also makes learning fun and ignites learners' competitive natures as they compete for achievements and acknowledgments amongst their peers.
Success management
If you built it, they may not come. Which is why success management is critical to your Academy’s success. It includes creating ongoing awareness of your Academy, courses, resources, and how it will add value to learners.
Success management services include:
Launch activities
Lifecycle emails and text messages - ongoing communications that keep learners updated on their progress and new developments on your Academy,
Trigger communications, which support your learners in completing their courses and reward them when they do.
Analyze the data, report on success and optimization strategies to ensure ongoing success.
Analytics and reporting
The built-in analytics engine on your Academy tracks, measures, and reports on each learner's progress using rich, real-time data.
We analyze the data for insights into your learner's behaviors, completion rates, times on pages, and site and resource adoption so we can support them in their learning journeys and optimize your academy for greater success and ROI.
Our analysts correlate relevant metrics from your Academy with real-world sales data to prove ROI.